Looking for a role where it’s 50% credit control, 50% admin precision and 100% ownership?

Role: Credit Controller / Customer Account Administrator

Contract: Permanent Contract

Location: Minworth, Sutton Coldfield B76

Hours of Work: 8.30am – 5.00pm – Mon – Fri

Salary: £30,000pa (Rising to £33,000pa after successful probation)

The role is responsible for managing a portfolio of customer accounts, ensuring accurate administration of customer data, efficient processing of account changes, and timely collection of outstanding balances. This is a hands on role combining credit control, customer account administration, and strong Excel and system capability.

The role will have an approximate split of 50% customer account administration / 50% credit control.

What You’ll Be Doing:

Credit Control:

• Own a ledger of accounts and take responsibility for cash collection.
• Conduct proactive telephone and email chasing to reduce overdue debt.
• Monitor payment patterns and identify risks or potential issues.
• Prepare weekly/monthly debtor reports and escalate concerns where required.

Customer Account Administration:

• Maintain customer account records, pricing, terms, and credit limits.
• Process new account setups, changes, and closures.
• Reconcile customer accounts and resolve queries promptly.
• Manage customer statements, remittances, and documentation.

Data & Systems (Excel/Admin Focus):

• Use Excel to analyse customer data, produce reports, and track performance.
• Maintain accurate records in the ERP/finance system.
• Support month end close activity related to AR.

What We’re Looking For:

• Customer facing experience
• Experience in credit control, accounts receivable, or finance administration.
• Working with multiple currencies
• Very good understanding of Microsoft Office and Outlook
• Technically competent on Excel – VLOOKUP/XLOOKUP/Pivots/Reconciliation
• Excellent professional communication skills – face to face, email & telephone
• The ability to explain financial matters firmly and clearly
• To be able to read and understand financial reports for recommending credit limits

What is the Recruitment Process?

If this opportunity excites you, please send your CV to michelle.bastock@your-recruiters.co.uk or call us at 0116 467 0800 for more information. This position is available immediately and will include a face to face interview at company premises in Minworth, Sutton Coldfield.

Ready to take your skills to the next level? Apply today and become an essential part of the team.

Your Recruiters Limited are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. All applicants will receive a response, with detailed feedback provided to those unsuccessful at the interview stage.