Confident on the phone, organised with admin, and looking for a role that actually leads somewhere?

We’re recruiting for a Customer Services Administrator on a temp to perm basis to start ASAP at a well established site in Witton, Birmingham (B6). This is a customer facing role combining phone based support with accurate administration, ideal for someone calm, reliable, and people focused.

Job Title: Customer Services Administrator
Location: Witton, Birmingham B6
Hours: Monday to Friday, 8:30am – 5:00pm

Once trained, you will work on a rota basis every 5-6 weeks:

  • Monday to Friday, 11:45am – 8:15pm
  • Saturday, 8:30am – 12:30pm

Total Hours: 39 hours per week
Salary: £25,917 per annum (£12.78 per hour)
Contract: Temp to perm

Your Responsibilities:

  • Handle inbound calls and customer enquiries professionally
  • Take and process customer orders via telephone and email
  • Ensure calls are answered promptly and efficiently
  • Follow up with customers to check account satisfaction when required
  • Carry out accurate data entry and administration tasks
  • Manage emails and general filing
  • Support the wider team with additional duties as required

What We’re Looking For:

  • Excellent telephone manner and communication skills
  • Strong attention to detail and accuracy
  • Reliable and well organised approach to work
  • Confident keyboard and data entry skills
  • Ability to remain calm under pressure
  • Team player with a positive, customer-focused attitude

Recruitment Process:

If this role sounds right for you, send your CV to michelle.bastock@your-recruiters.co.uk or call 0116 467 0800 for more information.
This position is available immediately and will involve a face-to-face interview at the client’s Witton, Birmingham site.

Your Recruiters Limited are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. All applicants will receive a response, with detailed feedback provided to those unsuccessful at the interview stage.

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Apply for this Job:

If you are interested in this role, please register your interest via the form below and uploading your CV. All applicants will be responded to within 48 hours.

    Share this job:

    Meet Your Recruiter:

    Michelle Bastock

    Managing Consultant

    Michelle was the first managing consultant for Your Recruiters, when she joined the company in April 2024. Her credibility in commercial recruitment is underpinned by 18.5 years’ service with her last agency and 30 years’ experience working almost exclusively in the West Midlands region.

    She loves the challenge of delivering complex temp staff recruitment campaigns in customer services and call centres while balancing this with finding game-changing candidates for permanent roles in sales, marketing, finance, IT, and other sectors.

    View my other live jobs:

    Confident on the phone, organised with admin, and looking for a role that actually leads somewhere?

    We’re recruiting for a Customer Services Administrator on a temp to perm basis to start ASAP at a well established site in Witton, Birmingham (B6). This is a customer facing role combining phone based support with accurate administration, ideal for someone calm, reliable, and people focused.

    Job Title: Customer Services Administrator
    Location: Witton, Birmingham B6
    Hours: Monday to Friday, 8:30am – 5:00pm

    Once trained, you will work on a rota basis every 5-6 weeks:

    • Monday to Friday, 11:45am – 8:15pm
    • Saturday, 8:30am – 12:30pm

    Total Hours: 39 hours per week
    Salary: £25,917 per annum (£12.78 per hour)
    Contract: Temp to perm

    Your Responsibilities:

    • Handle inbound calls and customer enquiries professionally
    • Take and process customer orders via telephone and email
    • Ensure calls are answered promptly and efficiently
    • Follow up with customers to check account satisfaction when required
    • Carry out accurate data entry and administration tasks
    • Manage emails and general filing
    • Support the wider team with additional duties as required

    What We’re Looking For:

    • Excellent telephone manner and communication skills
    • Strong attention to detail and accuracy
    • Reliable and well organised approach to work
    • Confident keyboard and data entry skills
    • Ability to remain calm under pressure
    • Team player with a positive, customer-focused attitude

    Recruitment Process:

    If this role sounds right for you, send your CV to michelle.bastock@your-recruiters.co.uk or call 0116 467 0800 for more information.
    This position is available immediately and will involve a face-to-face interview at the client’s Witton, Birmingham site.

    Your Recruiters Limited are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. All applicants will receive a response, with detailed feedback provided to those unsuccessful at the interview stage.

    This job is no longer accepting applications.
    Back to listings

    Meet Your Recruiter:

    Michelle Bastock

    Managing Consultant

    Michelle was the first managing consultant for Your Recruiters, when she joined the company in April 2024. Her credibility in commercial recruitment is underpinned by 18.5 years’ service with her last agency and 30 years’ experience working almost exclusively in the West Midlands region.

    She loves the challenge of delivering complex temp staff recruitment campaigns in customer services and call centres while balancing this with finding game-changing candidates for permanent roles in sales, marketing, finance, IT, and other sectors.

    Apply for this Job:

    If you are interested in this role, please register your interest via the form below and uploading your CV. All applicants will be responded to within 48 hours.

      Share this job:

      This job is no longer accepting applications.
      Back to listings