Ready to Take Full Control of a Global Shipping Operation Where Your Expertise Actually Sets the Standard?

We’re supporting a fast-growing manufacturer by appointing an International Shipping & Customs Specialist. This is a hands-on, high-responsibility role covering global lanes, compliance leadership, documentation, and shipping systems.

Job Title: International Shipping & Customs Specialist
Location: Smethwick, West Midlands
Salary: £35,000 – £40,000 (Depending on experience)
Hours: Monday–Friday, 8:30am – 5:30pm

Job Role:

  • Planning and executing daily global shipments (parcel, pallet, LTL/FTL, air, courier)
  • Balancing speed, cost, and reliability across international lanes
  • Building and managing a carrier panel — running RFPs, negotiating rates, setting SLAs, and leading QBRs
  • Owning all export/import documentation including invoices, packing lists, COO, MSDS/SDS, prior notices, and broker instructions
  • Correctly classifying products with HS codes and maintaining compliance master data
  • Applying Incoterms® 2020 accurately and managing duties, VAT, tariffs, and IOSS
  • Leading trade compliance activities for UK/EU/US shipments
  • Managing TMS/label platforms (ShipStation, Shopify/WMS integrations) and building dashboards for cost, OTD, damages, and customs holds
  • Acting as the primary liaison for carriers, brokers, partners, and internal teams
  • Improving packaging, carrier SOPs, and pre-clearance workflows to reduce delays and damages
  • Reducing WISMO tickets through proactive communication and issue resolution
  • Writing SOPs, training teams, forecasting shipping capacity, and managing freight budgets

Skills and Experience Required:

  • Extensive international shipping/logistics experience with hands-on trade compliance
  • Deep knowledge of HS codes, Incoterms® 2020, duty/VAT structures, IOSS, de minimis rules, and customs processes (UK/EU/US minimum)
  • Proven success running carrier RFPs, negotiating rates, and delivering measurable savings
  • Strong experience producing and managing export/import documentation
  • Confident using TMS/e-commerce/WMS tools (ShipStation, Metapack, Easyship, Linnworks, Descartes, Shopify, etc.)
  • Advanced Excel/Sheets skills for reporting and cost analysis
  • Clear, calm communicator who builds strong relationships across carriers, brokers, and internal teams

Nice to Have:

  • CILT, IoE&IT, IATA/FIATA or customs compliance certifications
  • Experience with UK CDS entries or ICS2 readiness
  • Background in regulated consumer products (e.g., food/supplements)

Employment Benefits:

  • £35,000 – £40,000 salary (Depending on experience)
  • 28 days paid holiday leave
  • 5% company pension scheme
  • 75% product discount
  • Dynamic environment with excellent development opportunities
  • Onsite parking

How to Apply

If you’re ready to take ownership of a global shipping operation and set the standard for compliance, accuracy, and delivery performance, we’d love to hear from you.

Apply now or contact Michelle Bastock at Your Recruiters
michelle.bastock@your-recruiters.co.uk | 0116 467 0800

Your Recruiters Limited is an equal-opportunity employer, committed to diversity and providing feedback to all applicants.

This job is no longer accepting applications.
Back to listings

Apply for this Job:

If you are interested in this role, please register your interest via the form below and uploading your CV. All applicants will be responded to within 48 hours.

    Share this job:

    Meet Your Recruiter:

    Michelle Bastock

    Managing Consultant

    Michelle was the first managing consultant for Your Recruiters, when she joined the company in April 2024. Her credibility in commercial recruitment is underpinned by 18.5 years’ service with her last agency and 30 years’ experience working almost exclusively in the West Midlands region.

    She loves the challenge of delivering complex temp staff recruitment campaigns in customer services and call centres while balancing this with finding game-changing candidates for permanent roles in sales, marketing, finance, IT, and other sectors.

    View my other live jobs:

    Ready to Take Full Control of a Global Shipping Operation Where Your Expertise Actually Sets the Standard?

    We’re supporting a fast-growing manufacturer by appointing an International Shipping & Customs Specialist. This is a hands-on, high-responsibility role covering global lanes, compliance leadership, documentation, and shipping systems.

    Job Title: International Shipping & Customs Specialist
    Location: Smethwick, West Midlands
    Salary: £35,000 – £40,000 (Depending on experience)
    Hours: Monday–Friday, 8:30am – 5:30pm

    Job Role:

    • Planning and executing daily global shipments (parcel, pallet, LTL/FTL, air, courier)
    • Balancing speed, cost, and reliability across international lanes
    • Building and managing a carrier panel — running RFPs, negotiating rates, setting SLAs, and leading QBRs
    • Owning all export/import documentation including invoices, packing lists, COO, MSDS/SDS, prior notices, and broker instructions
    • Correctly classifying products with HS codes and maintaining compliance master data
    • Applying Incoterms® 2020 accurately and managing duties, VAT, tariffs, and IOSS
    • Leading trade compliance activities for UK/EU/US shipments
    • Managing TMS/label platforms (ShipStation, Shopify/WMS integrations) and building dashboards for cost, OTD, damages, and customs holds
    • Acting as the primary liaison for carriers, brokers, partners, and internal teams
    • Improving packaging, carrier SOPs, and pre-clearance workflows to reduce delays and damages
    • Reducing WISMO tickets through proactive communication and issue resolution
    • Writing SOPs, training teams, forecasting shipping capacity, and managing freight budgets

    Skills and Experience Required:

    • Extensive international shipping/logistics experience with hands-on trade compliance
    • Deep knowledge of HS codes, Incoterms® 2020, duty/VAT structures, IOSS, de minimis rules, and customs processes (UK/EU/US minimum)
    • Proven success running carrier RFPs, negotiating rates, and delivering measurable savings
    • Strong experience producing and managing export/import documentation
    • Confident using TMS/e-commerce/WMS tools (ShipStation, Metapack, Easyship, Linnworks, Descartes, Shopify, etc.)
    • Advanced Excel/Sheets skills for reporting and cost analysis
    • Clear, calm communicator who builds strong relationships across carriers, brokers, and internal teams

    Nice to Have:

    • CILT, IoE&IT, IATA/FIATA or customs compliance certifications
    • Experience with UK CDS entries or ICS2 readiness
    • Background in regulated consumer products (e.g., food/supplements)

    Employment Benefits:

    • £35,000 – £40,000 salary (Depending on experience)
    • 28 days paid holiday leave
    • 5% company pension scheme
    • 75% product discount
    • Dynamic environment with excellent development opportunities
    • Onsite parking

    How to Apply

    If you’re ready to take ownership of a global shipping operation and set the standard for compliance, accuracy, and delivery performance, we’d love to hear from you.

    Apply now or contact Michelle Bastock at Your Recruiters
    michelle.bastock@your-recruiters.co.uk | 0116 467 0800

    Your Recruiters Limited is an equal-opportunity employer, committed to diversity and providing feedback to all applicants.

    This job is no longer accepting applications.
    Back to listings

    Meet Your Recruiter:

    Michelle Bastock

    Managing Consultant

    Michelle was the first managing consultant for Your Recruiters, when she joined the company in April 2024. Her credibility in commercial recruitment is underpinned by 18.5 years’ service with her last agency and 30 years’ experience working almost exclusively in the West Midlands region.

    She loves the challenge of delivering complex temp staff recruitment campaigns in customer services and call centres while balancing this with finding game-changing candidates for permanent roles in sales, marketing, finance, IT, and other sectors.

    Apply for this Job:

    If you are interested in this role, please register your interest via the form below and uploading your CV. All applicants will be responded to within 48 hours.

      Share this job:

      This job is no longer accepting applications.
      Back to listings