Ready to Take Full Control of a Global Shipping Operation Where Your Expertise Actually Sets the Standard?

We’re supporting a fast-growing manufacturer by appointing an International Shipping & Customs Specialist. This is a hands-on, high-responsibility role covering global lanes, compliance leadership, documentation, and shipping systems.

Job Title: International Shipping & Customs Specialist
Location: Smethwick, West Midlands
Salary: £35,000 – £40,000 (Depending on experience)
Hours: Monday–Friday, 8:30am – 5:30pm

Job Role:

  • Planning and executing daily global shipments (parcel, pallet, LTL/FTL, air, courier)
  • Balancing speed, cost, and reliability across international lanes
  • Building and managing a carrier panel — running RFPs, negotiating rates, setting SLAs, and leading QBRs
  • Owning all export/import documentation including invoices, packing lists, COO, MSDS/SDS, prior notices, and broker instructions
  • Correctly classifying products with HS codes and maintaining compliance master data
  • Applying Incoterms® 2020 accurately and managing duties, VAT, tariffs, and IOSS
  • Leading trade compliance activities for UK/EU/US shipments
  • Managing TMS/label platforms (ShipStation, Shopify/WMS integrations) and building dashboards for cost, OTD, damages, and customs holds
  • Acting as the primary liaison for carriers, brokers, partners, and internal teams
  • Improving packaging, carrier SOPs, and pre-clearance workflows to reduce delays and damages
  • Reducing WISMO tickets through proactive communication and issue resolution
  • Writing SOPs, training teams, forecasting shipping capacity, and managing freight budgets

Skills and Experience Required:

  • Extensive international shipping/logistics experience with hands-on trade compliance
  • Deep knowledge of HS codes, Incoterms® 2020, duty/VAT structures, IOSS, de minimis rules, and customs processes (UK/EU/US minimum)
  • Proven success running carrier RFPs, negotiating rates, and delivering measurable savings
  • Strong experience producing and managing export/import documentation
  • Confident using TMS/e-commerce/WMS tools (ShipStation, Metapack, Easyship, Linnworks, Descartes, Shopify, etc.)
  • Advanced Excel/Sheets skills for reporting and cost analysis
  • Clear, calm communicator who builds strong relationships across carriers, brokers, and internal teams

Nice to Have:

  • CILT, IoE&IT, IATA/FIATA or customs compliance certifications
  • Experience with UK CDS entries or ICS2 readiness
  • Background in regulated consumer products (e.g., food/supplements)

Employment Benefits:

  • £35,000 – £40,000 salary (Depending on experience)
  • 28 days paid holiday leave
  • 5% company pension scheme
  • 75% product discount
  • Dynamic environment with excellent development opportunities
  • Onsite parking

How to Apply

If you’re ready to take ownership of a global shipping operation and set the standard for compliance, accuracy, and delivery performance, we’d love to hear from you.

Apply now or contact Michelle Bastock at Your Recruiters
michelle.bastock@your-recruiters.co.uk | 0116 467 0800

Your Recruiters Limited is an equal-opportunity employer, committed to diversity and providing feedback to all applicants.

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Apply for this Job:

If you are interested in this role, please register your interest via the form below and uploading your CV. All applicants will be responded to within 48 hours.

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    Ready to Take Full Control of a Global Shipping Operation Where Your Expertise Actually Sets the Standard?

    We’re supporting a fast-growing manufacturer by appointing an International Shipping & Customs Specialist. This is a hands-on, high-responsibility role covering global lanes, compliance leadership, documentation, and shipping systems.

    Job Title: International Shipping & Customs Specialist
    Location: Smethwick, West Midlands
    Salary: £35,000 – £40,000 (Depending on experience)
    Hours: Monday–Friday, 8:30am – 5:30pm

    Job Role:

    • Planning and executing daily global shipments (parcel, pallet, LTL/FTL, air, courier)
    • Balancing speed, cost, and reliability across international lanes
    • Building and managing a carrier panel — running RFPs, negotiating rates, setting SLAs, and leading QBRs
    • Owning all export/import documentation including invoices, packing lists, COO, MSDS/SDS, prior notices, and broker instructions
    • Correctly classifying products with HS codes and maintaining compliance master data
    • Applying Incoterms® 2020 accurately and managing duties, VAT, tariffs, and IOSS
    • Leading trade compliance activities for UK/EU/US shipments
    • Managing TMS/label platforms (ShipStation, Shopify/WMS integrations) and building dashboards for cost, OTD, damages, and customs holds
    • Acting as the primary liaison for carriers, brokers, partners, and internal teams
    • Improving packaging, carrier SOPs, and pre-clearance workflows to reduce delays and damages
    • Reducing WISMO tickets through proactive communication and issue resolution
    • Writing SOPs, training teams, forecasting shipping capacity, and managing freight budgets

    Skills and Experience Required:

    • Extensive international shipping/logistics experience with hands-on trade compliance
    • Deep knowledge of HS codes, Incoterms® 2020, duty/VAT structures, IOSS, de minimis rules, and customs processes (UK/EU/US minimum)
    • Proven success running carrier RFPs, negotiating rates, and delivering measurable savings
    • Strong experience producing and managing export/import documentation
    • Confident using TMS/e-commerce/WMS tools (ShipStation, Metapack, Easyship, Linnworks, Descartes, Shopify, etc.)
    • Advanced Excel/Sheets skills for reporting and cost analysis
    • Clear, calm communicator who builds strong relationships across carriers, brokers, and internal teams

    Nice to Have:

    • CILT, IoE&IT, IATA/FIATA or customs compliance certifications
    • Experience with UK CDS entries or ICS2 readiness
    • Background in regulated consumer products (e.g., food/supplements)

    Employment Benefits:

    • £35,000 – £40,000 salary (Depending on experience)
    • 28 days paid holiday leave
    • 5% company pension scheme
    • 75% product discount
    • Dynamic environment with excellent development opportunities
    • Onsite parking

    How to Apply

    If you’re ready to take ownership of a global shipping operation and set the standard for compliance, accuracy, and delivery performance, we’d love to hear from you.

    Apply now or contact Michelle Bastock at Your Recruiters
    michelle.bastock@your-recruiters.co.uk | 0116 467 0800

    Your Recruiters Limited is an equal-opportunity employer, committed to diversity and providing feedback to all applicants.

    Back to listings

    Meet Your Recruiter:

    [molongui_author_avatar width=”medium_large”]

    [molongui_author_box]

    [molongui_author_bio length=short]

    Apply for this Job:

    If you are interested in this role, please register your interest via the form below and uploading your CV. All applicants will be responded to within 48 hours.

      Share this job:

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