Experienced in sales order processing and looking for your next role?

You’ll manage customer orders from receipt through to delivery, earning £27,500 + 3% bonus with a great benefits package.

Job Details:

Position: Sales Order Coordinator – 12 Month FTC

Pay: £27,500 per annum + 3% bonus

Location: Office based in Shepshed, Leicestershire

Hours of Work: Monday – Friday, 38 hours per week

Contract Type: 12-month fixed-term contract

Number of Holidays Per Year: 25 days + 8 Bank Holidays

What will you be doing:

You’ll process customer orders from receipt through to delivery, working with detailed information and entering orders accurately onto SAP. You’ll also support customers throughout the process, resolving queries and keeping them updated.

Your day-to-day responsibilities will include:

• Receiving and processing customer sales orders.
• Entering detailed order information accurately onto SAP.
• Checking orders and resolving missing or incorrect information.
• Monitoring orders through to delivery.
• Responding to customer queries by telephone and email.
• Keeping customer and order records up to date.
• Building good working relationships with the accounts you support.
• Producing reports when required.
• Working closely with Sales, Finance, Marketing and Business Development.

What are we looking for?

You’ll have previous experience in sales order processing, sales administration or a similar role within a structured, professional environment.

Experience using SAP to process customer orders would be beneficial, as would experience within manufacturing, healthcare, medical devices, pharmaceuticals or another regulated or product-based business.

You’ll need to combine accuracy with excellent customer service. You’ll be dealing directly with customers, responding to queries and keeping them informed, so you’ll need to communicate professionally and be someone customers can rely on.

To be successful in the role, you’ll need:

• Strong sales order processing or sales administration experience.
• Excellent attention to detail and a high level of accuracy.
• A professional, helpful and customer-focused approach.
• Confident in building good working relationships with customers.
• Experience using ERP or order management systems.
• Strong written and verbal communication skills.
• Good organisation and the ability to manage competing priorities.
• The ability to work accurately in a busy, process-driven environment.

Salary & Benefits

You’ll receive a basic annual salary of £27,500 + 3% bonus, alongside:

• 25 days’ annual leave + 8 bank holidays.
• Holiday buy/sell scheme.
• Private Medical Insurance after probation.
• Simplyhealth Cash Plan after probation.
• Employee Assistance Programme (EAP).
• Cycle to Work scheme.
• Free onsite parking.
• Onsite electric vehicle charging.
• Company social events.

What is the recruitment process?

Please apply via this website with your CV. If you’d like more information about the role before applying, please contact John Boggis at Your Recruiters.

The recruitment process will include:

• An initial video interview with John at Your Recruiters.
• A 2-stage face-to-face interview process with the hiring manager and HR at the company’s site in Shepshed.
• Competency testing as part of the face-to-face interview.

If you have sales order processing experience and this sounds like the right next move for you, apply today. We look forward to hearing from you.

Our Commitment:

Your Recruiters Limited are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. All applicants will receive a response, with detailed feedback provided to those unsuccessful at the interview stage.