Love keeping customers happy, orders on track and making sure nothing falls through the cracks?

We’re recruiting a Contracts Administrator to join a busy business in Belfast. This is a permanent position where you’ll take ownership of customer contracts, forecasts, stock allocation and order fulfilment, ensuring clients receive the high level of service they expect.

Working closely with customers, suppliers, warehouse teams and internal departments, you’ll play a key role in managing long-term agreements, maintaining stock availability and ensuring orders are delivered accurately and on time.

This is an excellent opportunity for someone with sales administration, contracts administration, customer service or stock control experience who enjoys building relationships, solving problems and keeping operations running smoothly.

Job Role: Contracts Administrator

Location: Belfast (BT3)

Salary: £28,000 per annum

Working Hours: Monday to Friday, 8:00am – 5:00pm

Contract Type: Permanent employment from day 1

What you’ll be doing:

• Managing customer contracts and long-term supply agreements
• Processing customer orders accurately and efficiently
• Allocating stock using FIFO principles
• Uploading and maintaining customer forecasts
• Managing customer inventory profiles and reserved stock levels
• Releasing orders to the warehouse to ensure on-time delivery
• Monitoring customer order books and stock availability
• Obtaining supplier quotations and supporting purchasing activities
• Raising purchase requisitions in line with customer demand and forecasts
• Monitoring incoming stock deliveries and proactively communicating any delays
• Recording customer interactions and account activity within the CRM system
• Supporting customer accounts during colleague holidays and absences
• Identifying opportunities to strengthen customer relationships and grow account value

What you’ll need:

• Previous experience within contracts administration, sales administration, customer service, stock control or account support
• Strong Microsoft Office skills, including Excel and Outlook
• Excellent organisational skills and attention to detail
• Strong numerical and analytical ability
• Ability to work accurately under pressure and manage multiple priorities
• Strong communication skills and confidence dealing with customers and suppliers
• Ability to work independently and use your own initiative
• Good time management and problem-solving skills
• Experience using CRM or ERP systems would be advantageous
• Knowledge of aerospace products or aerospace-grade materials would be beneficial but is not essential

What’s on offer:

• Permanent contract from day one
• Stable Monday to Friday working pattern
• Varied role combining customer service, administration, planning and account management
• Opportunity to become a key contact for long-standing customer accounts
• Supportive team environment with ongoing development opportunities
• Long-term career prospects within a growing business

Recruitment process:

Please apply via this website or contact Michelle Bastock at Your Recruiters for more information.

Shortlisted candidates will be invited to attend a face-to-face interview at the company’s Belfast facility.

Our commitment:

Your Recruiters Limited are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.