Fluent in Cantonese and English? Bring your language skills to a growing business where every conversation counts.

Job Title: Chinese Speaking Customer Service Advisor

Contract Type: Temp to Perm to Start ASAP

Location: Halesowen (B63)

Hours of Work: 8.30am – 5.30pm – Mon – Fri plus 1 Saturday per month paid as overtime

Salary: £12.50ph – 13.50ph (£26,000pa – £28,808pa) (DOE)

We are recruiting for a rapidly growing online retailer of bathroom products and now looking for a customer service adviser to join the team.

What You’ll Be Doing:

  • Liaising with suppliers in China (Hong Kong)
  • Dealing with customer enquiries promptly and professionally by email and telephone.
  • Identify customer requirements and recommends items.
  • Taking sales order over the phone and by emails.
  • Assist with online administration
  • Manage sales order for dispatch
  • Plan and arrange delivery for dispatching the orders
  • Monitor the progress of customers order and resolve any delivery issues
  • Arrange collection of return products
  • Keep track on customer issues and resolve promptly and professionally

What We’re Looking For:

  • Must speak Cantonese & English fluently
  • Extremely organized and excellent at multitasking
  • Self-motivated
  • Reliability
  • Enthusiastic
  • Attention to detail and work well under pressure.
  • Willing to help out with all other tasks and duties.

Recruitment Process:

To Apply: Please send your CV to Michelle.Bastock@Your-Recruiters.co.uk or call us on 0116 467 0800 for more information

Your Recruiters commits to responding to all applications and providing thorough feedback for all candidates that have been submitted to the client or interviewed for the role.
Your Recruiters is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Apply for this Job:

If you are interested in this role, please register your interest via the form below and uploading your CV. All applicants will be responded to within 48 hours.

    Share this job:

    Meet Your Recruiter:

    Michelle Bastock

    Managing Consultant

    Michelle was the first managing consultant for Your Recruiters, when she joined the company in April 2024. Her credibility in commercial recruitment is underpinned by 18.5 years’ service with her last agency and 30 years’ experience working almost exclusively in the West Midlands region.

    She loves the challenge of delivering complex temp staff recruitment campaigns in customer services and call centres while balancing this with finding game-changing candidates for permanent roles in sales, marketing, finance, IT, and other sectors.

    View my other live jobs:

    Fluent in Cantonese and English? Bring your language skills to a growing business where every conversation counts.

    Job Title: Chinese Speaking Customer Service Advisor

    Contract Type: Temp to Perm to Start ASAP

    Location: Halesowen (B63)

    Hours of Work: 8.30am – 5.30pm – Mon – Fri plus 1 Saturday per month paid as overtime

    Salary: £12.50ph – 13.50ph (£26,000pa – £28,808pa) (DOE)

    We are recruiting for a rapidly growing online retailer of bathroom products and now looking for a customer service adviser to join the team.

    What You’ll Be Doing:

    • Liaising with suppliers in China (Hong Kong)
    • Dealing with customer enquiries promptly and professionally by email and telephone.
    • Identify customer requirements and recommends items.
    • Taking sales order over the phone and by emails.
    • Assist with online administration
    • Manage sales order for dispatch
    • Plan and arrange delivery for dispatching the orders
    • Monitor the progress of customers order and resolve any delivery issues
    • Arrange collection of return products
    • Keep track on customer issues and resolve promptly and professionally

    What We’re Looking For:

    • Must speak Cantonese & English fluently
    • Extremely organized and excellent at multitasking
    • Self-motivated
    • Reliability
    • Enthusiastic
    • Attention to detail and work well under pressure.
    • Willing to help out with all other tasks and duties.

    Recruitment Process:

    To Apply: Please send your CV to Michelle.Bastock@Your-Recruiters.co.uk or call us on 0116 467 0800 for more information

    Your Recruiters commits to responding to all applications and providing thorough feedback for all candidates that have been submitted to the client or interviewed for the role.
    Your Recruiters is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Back to listings

    Meet Your Recruiter:

    Michelle Bastock

    Managing Consultant

    Michelle was the first managing consultant for Your Recruiters, when she joined the company in April 2024. Her credibility in commercial recruitment is underpinned by 18.5 years’ service with her last agency and 30 years’ experience working almost exclusively in the West Midlands region.

    She loves the challenge of delivering complex temp staff recruitment campaigns in customer services and call centres while balancing this with finding game-changing candidates for permanent roles in sales, marketing, finance, IT, and other sectors.

    Apply for this Job:

    If you are interested in this role, please register your interest via the form below and uploading your CV. All applicants will be responded to within 48 hours.

      Share this job:

      Back to listings