Sales Representative – Aerospace Industry (experience essential)
Location: Sutton Coldfield (B76)
Hours: Monday to Friday, 8:30am – 5:00pm (40 hours per week)
Salary: £32,000pa – £35,000pa (depending on experience) + Generous Bonus Scheme
Contract: Permanent
Start Date: ASAP

About the Role

We are currently seeking an experienced Sales Representative to join a leading supplier of aluminium, titanium, steel, and other specialist metals to the aerospace sector. This is an exciting opportunity for someone with a strong background in aerospace sales or metal distribution who thrives in a fast-paced, customer-driven environment.

You will be responsible for developing and maintaining relationships within a defined territory, promoting products, and driving revenue growth, while delivering a first-class customer experience.

Essential Requirements

• Strong sales and customer service background with a proactive approach
• Excellent communication and relationship-building skills
• Organised and detail-oriented with the ability to manage multiple tasks
• Familiarity with sales systems or CRMs, ideally StelPlan or similar

Key Responsibilities

Develops, tracks and maintains customer base in assigned territory

• Completes and maintains all customer records
• Cold calls new accounts (prospect log)
• Reactivates dormant accounts
• Makes Changes or updates to account information in StelPlan
• Executes Monthly Territory Reviews

Provide Best-In-Class customer service

• Provide timely response to customer requests for status of their orders
• Provide prompt quote response to customers
• Return phone calls / messages timely
• Provide technical data to customers upon request
• Provide a timely response to request for missing paperwork, TR’s/BOL/Invoices etc.

Interface with customers in assigned territories

• Maintain contact with all customers in territory via Visits, phone, e-mail etc.
• Visit customers in assigned territories via scheduled meetings, aligned with Sales Manager
• Generate profitable revenue through order closing / order taking
• Make best effort basis to resolve customer related problems, issues and challenges

Process customer orders (When required)

• Enter orders into StelPlan
• Execute Buy Req, Process Req, or Transfer Req where appropriate
• Process and acknowledge customer P.O. Acknowledgement
• Update quotation log, and all other correspondence relative to customer RFQ’s / Orders and Quotations

Provide feedback to Management and Administrative Departments

• Communicate, via e-mail, information regarding competitor activity such as pricing, material availability and lead-times
• Communicates “holes in inventory” to Sales Management and Purchasing when required
• Provides any pertinent feedback within monthly Territory Reviews
• Communicates relevant feedback from customer base and pertinent information from “Customer’s Customer”
• Communicates fiscal-health feedback from any customer, or about any customer, within your territory or otherwise
• Submit high level Visit Reports

Assist in maintaining A/R integrity with all customers in assigned territory

• Execute Credit and RA forms
• Resolve sales related credit issues with customer
• Resolve account issues resulting in the account being on Daily Credit Hold List
• Obtain financial information when requested
• Regular chasing of account debts and communicate with accounts
• Review and be aware of account status, dates, and A/R balances
• Maintain open communication with customer on A/R issues

Execute Management strategy for sales development

• Solicit and respond to customer quotations for various new product initiatives
• Provide feedback to Sales Management and Administrative departments on new product lines
• Promote new product lines with current and prospective account base

Participates in departmental and/or other company meetings

• Prepare an item of “Industry Scoop” for Sales Meetings
• Attend each Sales Meeting as scheduled
• Make presentations to team / group when assigned

What’s on offer

• Competitive salary dependent on experience
• Permanent, full-time role with long-term career prospects
• Opportunity to work with major aerospace clients and key industry players
• Supportive team environment and structured onboarding

If you’re ready to take the next step in your career, we’d love to hear from you.

Please call Michelle Bastock at Your Recruiters if you need any more information before applying.

Your Recruiters commits to responding to all applications and providing thorough personal feedback for all candidates that have been submitted to the client or interviewed for the role.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will receive a response. All unsuccessful candidates at the interview stage are provided with thorough feedback.