Do you have learning & development industry experience, looking to lead a fantastic team?

In this pivotal role, you will work closely with Sales and Marketing and collaborate with the Account Managers to drive the success of large-scale programs. Your leadership will ensure projects run smoothly, timelines are met, and client expectations are exceeded.

Your Key Responsibilities:

• Project Management: Lead and oversee large-scale programs, from planning through to delivery, ensuring successful outcomes for both internal and external stakeholders.
• Process Design & Optimization: Create efficient processes for Account and Project Managers, ensuring seamless project flow and consistent quality delivery.
• Programme & Diary Management: Coordinate schedules, coach placements, and maintain overall programme timelines.
• OTD Compliance: Utilize the OTD360 platform to track project progress, ensuring that timelines, milestones, and deliverables are met on time and in full.
• Quality & Risk Management: Proactively monitor project quality, address potential risks, and maintain the highest standards across all deliverables.
• Support Account Managers: Assist Account Managers with streamlining project processes, ensuring timely execution and customer satisfaction. On occasion, take full ownership of customer accounts and manage projects end-to-end.
• Reporting & Documentation: Maintain precise project documentation and provide regular updates to customers, internal teams, and senior leadership.

What We’re Looking For:

• Proven success in project management, particularly in customer-facing roles, preferably in the Learning & Development and/or with a background in pharmaceutical/life sciences industry.
• Excellent communication skills, both written and verbal, with the ability to convey complex project details and updates to diverse audiences.
• Ability to multitask and prioritise effectively in a fast-paced environment, balancing multiple projects without compromising on quality.
• Analytical mindset with a knack for identifying risks and proactively solving problems using data-driven insights.
• Relevant qualifications in project management, e. g PMP, PRINCE2, or Agile certifications is a requirement.
• Willingness to travel as needed for client meetings and project coordination.

What is the Recruitment Process?

If you are interested in this position, please apply via this website or call Michelle Bastock at Your Recruiters for more information.

This position is available immediately and will include a face-to-face interview at company premises in Birmingham.

Eager to take on a key role in Learning & Development, specifically Pharma? Join us and play an essential part in delivering quality service every day!

Your Recruiters Limited are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. All applicants will receive a response, with feedback provided to those unsuccessful at the interview stage.